If you order before 1pm Monday to Friday, your order will be dispatched within 3 working days. Orders placed on the weekend and select holidays are processed on the next business day.

We will always provide you with a tracking number. If you haven’t yet received your tracking number, or if you experience any delays or problems with the delivery of your parcel, please get in touch with us at info@theurbanpetstore.co.uk. We will get back to you as soon as possible.


Click & Collect - Garforth, Leeds

 Placing an order with click and collect is as easy as 1 – 2 – 3. Select all of your dog's favourite things and add them to your basket. Once you’re in the checkout select the ‘click and collect’ option for delivery and pay as normal.

Your order will be ready for you to collect 2 hours after you've placed it. Click & Collect orders that are made within the cut off time will be processed and ready to pick up that very same day. Orders made after the cut off time will be ready for collection from the following day.

The cut off times for same day collection on orders placed between Monday-Friday is 1pm, for orders placed on the weekend the cut off time is 12pm. Orders will be held for 3 working days once they are ready.

Collect your order from The Urban Pet Store, Garforth, Leeds, LS25 1AF.


FREE Local Delivery to Garforth

Do you live in Garforth? You can select this option at the checkout for free, local, same-day delivery. Place your order before 1pm Monday to Saturday to receive it the same day.

£2.50 - £3.00 Delivery Charge for Surrounding Villages

We also deliver to Kippax, Micklefield, Barwick-in-Elmet, Swillington, Great Preston and Colton. This will incur a small fuel cost and orders will be delivered within 1 working day.